As kids, many, if not most of us were instructed to call adults by name. Depending on when, and where you grew up, that name could have been the traditional “Mr.,” Mrs.” or “Miss.” Also on the formal side, it could have been “Dr.,” “Reverend,” or “Professor.”
Somewhat less formally, we might have been able to call a physician or dentist who was a close family friend as well, something like “Dr. Larry.” Your mother’s close friend may have been called “Auntie Susan.” She may have arrived with “Uncle Colin.” Now, as adults, we may still call our older friends and “special people” by the names we learned years ago.
And some parents and friends preferred just a first name.
Names, we learned, are important. Not only for identification, but, depending on how they’re used, to create or reinforce a “tone” – the relationship that, in writing, the writer establishes with the reader. As has been attributed to Robert C. Lee, “The sweetest sound to anyone’s ears is the sound of his own name.”
Names – the correct name, correctly spelled and appropriately used – can make a huge difference both in business and in personal life!
My toddler granddaughter and I were walking out to the garden one day, and I made the mistake of calling her by her first name. Through her tears, she reminded me that she was not the name I had called her, but that she was my “little chipmunk” – the nickname I had given her, and obviously the name she preferred, and how she saw herself.
Names have been important since ancient times, when it was believed that if you could name someone, you could control him or her. And that if you could name an issue, you could get hold of it, and control it.
“Labels” can be names as well. For example, do you label yourself as an introvert? You probably are, or will be. If you call yourself a math super star, you very possibly will do better in math than if you label yourself a math dunce.
Watch how you “name” yourself. What you tell people you do, or who you tell them you are. What you can talk yourself into being.
Names are important.
Here are five tips for “naming” in business:
- Do not use ”he,” “his,” or “him” when you are referring to humankind in general. To avoid sexism, you can reword the sentence using a generic term for his or her position. Campaigning eliminates a politician’s privacy.
- You can use a plural name, and “they,” or “their.” Politicians lose their privacy when they run for office.
- Use optional pronouns. A politician cannot expect privacy when he or she runs for office.
- In a formal letter, avoid using a gender-specific salutation, such as “Dear Sir,” “Dear Madam,” or “Gentlemen” unless you know for certain the gender of your specific reader or readers. If you do not know, you can use “Dear (title),” “Dear Madam or Sir,” or “Dear Ladies and Gentlemen.” With a less-formal email, salutations are frequently not used at all.
- Avoid making a point of the gender of a person in a formerly non-traditional role. Use “police officer,” rather than “policeman” or “police woman.” Consider using “nurse,” rather than “male nurse,” for another example.
Gail Tycer offers business writing workshops and presentations; executive coaching, consulting, writing, and editing services. Call Gail at 503/318-7412, or email firstname.lastname@example.org to learn more.
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