How Important is a Thank You Note – Really?

Thank You Card

Take just a moment to think about that person in your life who always sends you a thank you note.  In our family, Cousin Harriet comes to mind. Her thank you notes are gifts in themselves. They make you feel good. Happy about whatever small service or gift, and eager to see her “next time.”

Can your thank you note do this for your friend or family member? Of course. And what a privilege it is to write that note, knowing you are brightening the day for Aunt Minnie or Uncle George, who spent hours online, or at the Mall, finding just the right thing to brighten your holiday.

A hand-written note – on paper and through the U.S. Mail – is often the best. A hand-written note, on paper, has a more lasting quality. In some cases, an email, a text message, or even a quick phone call of thanks may be more appropriate. What is important is to let that person who has done you a service, or sent you a gift, know that you sincerely appreciate his or her effort.

Is this equally true in business?

Absolutely. Things can often be so rushed that we may forget to say thank you. To let the people who do so much for us know how much we appreciate we appreciate them. To let them know that what they do is important to us, and that it matters in the business situation. It’s the right thing to do.

Please note: We are not talking about “form” thank you letters, printed postcards, or even a thank you note offering a discount on future purchases. These are advertising messages, not a sincere, personal thank you.

One of our readers, Holly, commented that she makes a conscious effort to write at least one hand-written note of appreciation each week.

The key is – you must really mean it. Readers have a built-in ability to sense when a message is sincerely meant, and when it is just words. This week, finish those holiday thank you notes to your “Aunt Minnie” or “Uncle George.” Then think about those in your business life whose days you can brighten with a sincere “thank you.” Personalize that message with believable specifics. And get it done – if only one each week.

See you next week!

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We’ll be happy to bring a Gail Tycer workshop to your organization. To discuss a workshop for your people at your location or ours, or a shorter presentation for an upcoming meeting, call Gail at 503/292-9681, or email


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