Good manners, good email

Consider the tone of your message.  Tone is the relationship the writer sets up with the reader.  Even though email is a friendly medium, it’s tough to make humor (especially humor clothed in sarcasm) or tongue-in-cheek comments work in email, and it’s best to avoid them.  Also avoid personal comments about others, or knee-jerk emotional responses – email is no place for sarcasm, hostility, cynicism, or whining.

Remain professional at all times.  Consider waiting a bit before emailing a “sensitive” message.  Avoid “venting,” vulgarity, or certainly, any kind of profanity.  Think about your corporate culture, or prevailing attitude – which can be especially critical for emails to co-workers.
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